Quality, care & use.
Proper handling and care have a positive effect on the service life of our high-quality products. A significant contribution to environmental protection is made when purchased products fulfill their intended purpose over many years. If you have any questions, please do not hesitate to contact us by e-mail or telephone.
To help you use our umbrellas effectively, we provide the user manual and safety instructions for download here.
QUALITY
Our Knirps products consist exclusively of high-quality components. This is because a better than average service life is important to counteract the throwaway society that prevails globally.
Each model is tested for stability and performance in a wind tunnel and optimized in continuous development processes. The quality of our products is highlighted by the five-year warranty on our entire Knirps range.
High quality products
Our entire range undergoes rigorous quality tests, both in-house and by external institutes. In wind tunnel tests, umbrellas withstand winds up to 170 km/h, and parasols up to 80 km/h. Material and functionality tests ensure all products meet our quality standards.
As an amfori BSCI member, we work with trusted partners to maintain top quality and fair working conditions. We are steadily replacing conventional materials with sustainable and recycled ones, without compromising quality, while continuously striving to reduce raw material use and CO2.
Repair and spare parts service
Every year, around one billion umbrellas are discarded due to poor quality. Our reliable products and in-house repair shop help combat this trend. Our specialists can expertly repair Knirps products, even beyond their warranty period.
Many parasols also end up in the trash due to minor issues that are usually easy to fix. Our experienced in-house specialists restore your favorite products to their original condition. If an irreparable defect occurs during the warranty period, we will replace the item free of charge.
Recycling of raw materials
We are taking a further step towards a greener future by recycling left-over raw materials. Our designers have come up with a meaningful way to reuse waste materials from umbrella production that would otherwise end up in the garbage: The Knirps Magic Bag.
Due to our diverse design palette, every Knirps Magic Bag is unique. Another special feature of the Magic Bag is its flexibility – in just a few seconds it can be transformed from a spacious bag into a small, easily stowable, 10cm fabric package.
But that’s not all. In addition to our repair service and recycling of fabric scraps, we place great importance on sustainable materials and product innovations. You can find more about this in the Sustainability section.
THE RIGHT CARE
Your Knirps umbrella or parasol naturally needs the right care so that it can always show its best side even after the warranty period. For this, removing dirt correctly and the right impregnation are important criteria. In the case of parasols, proper winter storage is also essential.
1. remove dirt
Dirt can be easily removed from both umbrellas and parasols with the help of a soft sponge and lukewarm water. Afterwards, keep the umbrella open to allow it to dry.
2. impregnation
Our fabrics have been made water- and dirt-repellent. This impregnation may weaken over time, so that the umbrella fabric can become water-permeable, mainly in the folded areas. In this case, you can renew our products with an impregnating spray for outdoor textiles (polyester). The canopy must be opened for this purpose. The impregnating spray may be sprayed over a large area while keeping the permitted distance (depending on the manufacturer of the spray). Wipe off excess material with a cloth to prevent staining. After drying, the umbrella can be folded up and stowed away again.
3. proper storage
The parasol should be kept as dry as possible during the cold months, for example, by storing in your garage or basement. We also recommend protecting the canopy from dust and dirt with a protective cover during storage.
After each use, leave the umbrella open until dry, and then store it in its protective cover again to protect the canopy.
OPERATING INSTRUCTIONS
Knirp's quality products are very diverse, so you will find the right product for every age-group, taste, and occasion. From sustainable and design editions, to the light student model or classic noble cane umbrella, no wish remains unfulfilled.
Our wide palette of Knirps quality products offers something for everyone. Whether a youthful, sustainable pocket model or a noble cane umbrella classic, we have the right product for every age group.
Our umbrellas have three different opening mechanisms: Manual, Auto & Duomatic, which are explained in detail below.
To close correctly, push the stick together until it snaps into place. By shaking the individual umbrella segments, sorting them with nimble fingers and fixing them with the clasp strap, you can easily store the umbrella in its protective cover using rolling technology. This means that the umbrella is optimally protected and can be used for many years.
Manual:
Opening manually by hand
Our first and original Knirps opening mechanism is called Manual. As the name suggests, this umbrella is opened and closed by hand. Press the button on the slider, push up the canopy without using force, and pull it back down again to close.
Automatic:
Automatic opening
Umbrellas with an automatic opening mechanism have a release button on the handle. This is usually positioned on the stick itself. With a few pocket umbrella models it is integrated directly in the handle, and marked with an arrow. As soon as the button is pressed, the canopy opens automatically. The canopy closes by simply pulling it down on the slider.
Duomatic:
Automatic open-close
On our Duomatic umbrellas, the release button is marked with a double arrow and is part of the handle. The release button opens the canopy and allows it to close again automatically at the push of a button.
DISPOSAL INSTRUCTIONS
Our goal is to extend the lifespan of your umbrellas and contribute to sustainability. Did you know that our umbrellas can be repaired? A repair not only conserves valuable resources but also reduces waste, allowing you to enjoy your umbrella for longer. Simply take advantage of our in-house repair service — we are here to assist you.
If a repair is not possible, we kindly ask you to dispose of the umbrella properly. Whenever possible, bring it to a recycling center. Otherwise, dispose of it in the residual waste or in the category for non-combustible waste, according to local disposal regulations. Together, we can all contribute to a more mindful use of resources.
Any questions?
Do you have further questions about the correct use, quality or care of our products?
Feel free to contact us at any time and we will be happy to help you.